**Refund Policy for SugarnProof.com**
At SugarnProof.com, we are committed to providing our customers with high-quality products and excellent service. Please review our Refund Policy to understand the conditions under which refunds may be issued.
**1. Eligibility for Refund:**
- Refunds may be processed for eligible items within 3 working days of the purchase date.
- To be eligible for a refund, the item must be in its original condition, unused, and in its original packaging.
**2. How to Request a Refund:**
- To request a refund, please contact our customer support team at sugarnproof@gmail.com.
- Provide your order number, the reason for the refund request, and any supporting documentation (such as photos of damaged items, if applicable).
**3. Refund Process:**
- Once your refund request is received and approved, we will initiate the refund to the original payment method used for the purchase.
- Refunds will be processed within 3 business days after approval.
- Shipping fees are non-refundable.
**4. Non-Refundable Items:**
- Some items are non-refundable, including but not limited to digital products, gift cards, and perishable goods.
**5. Damaged or Defective Items:**
- If you receive a damaged or defective item, please contact us immediately. We will provide instructions for returning the item, and you may choose to receive a refund or a replacement.
**6. Late or Missing Refunds:**
- If you haven't received a refund within the specified timeframe, please check your bank account or credit card statement. Contact your financial institution, as processing times may vary.
- If the issue persists, contact our customer support for assistance.
**7. Cancellation Policy:**
- Orders can be canceled within 3 hours of placing the order. Once an order has been processed and shipped, it cannot be canceled.
**8. Contact Information:**
- If you have any questions or concerns regarding our Refund Policy, please contact our customer support at sugarnproof@gmail.com
By making a purchase on SugarnProof.com, you acknowledge and agree to our Refund Policy. We appreciate your understanding and cooperation. Thank you for choosing SugarnProof.com.